Pharmacy Technician

CVS Health•Carmichael, CA
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and an exceptional patient experience. They help pharmacy operations run smoothly by following standard operating procedures and workflow procedures across production, pick-up, drive-thru, and drop-off workstations. Technicians show empathy and genuine care in interactions with patients, help resolve or escalate patient concerns, and may offer immunizations and other services where permitted. They also perform basic inventory activities as allowed by law and directed by pharmacy leadership, and contribute to an inclusive, high-performing team while remaining flexible to business and scheduling needs, including working shifts at other stores in the market as needed. Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until requirements are completed, duties may be restricted by the Pharmacy Manager. Where permitted and with required training and certification, technicians may support immunization services by preparing and administering vaccines, educating patients and referring vaccination questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and the ability to complete training within the designated timeframe. Work involves sustained standing and mobility, handling and scanning items, reaching, repetitive finger movements, precision adjustments, stooping, close visual work, and occasional lifting or exertion of up to 20 pounds. The position is part-time, with anticipated weekly hours of 10. The typical pay range is $18.90–$28.90 per hour. Eligible benefits may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements.
  • Complete required training within the designated timeframe.
  • Demonstrate attention and focus, including concentrating on tasks and pivoting quickly between tasks to meet patient and business needs.
  • Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including extended periods of standing and mobility, lifting and handling items, reaching, repetitive finger work, precision adjustments, stooping, and close visual work.
  • Communicate spoken information and accurately receive detailed oral instructions.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • PTCB certification before hire.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and solve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
  • If supporting immunizations, complete additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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