Pharmacy Technician (trainee, registered, or certified)

Genesis Healthcare System•Zanesville, OH

14d•Onsite

About The Position

The Pharmacy Technician (Trainee, Registered, or Certified) assists the pharmacist with preparing prescriptions efficiently and accurately, using the pharmacy computer system. The technician identifies medications by NDC number, counts and labels prescriptions, and helps maintain appropriate prescription inventory. The position requires professional customer service, confidentiality, accurate processing of transactions and patient profiles, and referral of questions or matters requiring professional judgment to the pharmacist in charge. Registered Pharmacy Technicians may interpret prescriptions, enter prescription information, consult appropriate references, and, with direct supervision and permission of the pharmacist on duty, request refill authorization from a prescriber or their agent when the original prescription is unchanged. Certified Pharmacy Technicians may accept new verbal prescription orders for non-controlled drugs and send or receive copies of non-controlled prescriptions. The position is based in a retail environment and includes extensive use of a computer, telephone, and other business machines. Employees may need to rotate shifts and regular days off and must be willing to work all shifts, extra hours, holidays, and emergency shifts as required. Genesis expects employees to uphold its mission and values, provide patient-centered care, maintain confidentiality, and contribute to a safe, clean, and quiet environment.

Requirements

High school diploma or equivalent.
Registration with the Ohio Board of Pharmacy before hire as a Registered Pharmacy Technician or Certified Pharmacy Technician, or as a Pharmacy Technician Trainee upon hire. A trainee must obtain Registered or Certified status within one year of hire.
Sound interpersonal, decision-making, and problem-solving skills.
Good listening, verbal, and written communication skills.
Ability to determine dosages using basic pharmaceutical calculations.
Ability to work under pressure.
Must be willing to work all shifts, extra hours, holidays, and emergency shifts as required.
Ability to stand for long periods and perform work involving up-close and peripheral vision, depth perception, and adjustment of focus.
Ability to bend, reach, push, and pull file drawers, and to use finger dexterity for extensive computer, telephone, and business-machine use.
Must regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds.

Responsibilities

Select appropriate drugs, verify NDC numbers, and assist with ordering to maintain appropriate inventory levels.
Accurately count medications, double-count all controlled medications, and prepare orders for the pharmacist's final check before dispensing.
Select appropriate packaging, restock as needed, and apply labels neatly.
Use professional telephone etiquette and maintain a professional attitude with patients, medical office staff, and coworkers.
Use the pharmacy computer system to maintain accurate patient profiles and billing information.
Take direction from the pharmacist in charge and apply constructive criticism.
Monitor workflow and prioritize work volume.
Check in wholesaler deliveries, tag and stock items, rotate stock, and verify receipt of ordered items.
Check inventory for outdated items, remove them from perpetual inventory, and follow return-for-credit procedures.
Provide outstanding customer service and maintain confidentiality.
Process transactions accurately through the pharmacy point-of-sale system.
Refer drug questions, legal issues, and matters requiring professional judgment to the pharmacist in charge.
Complete monthly pharmacy technician continuing education.
For registered technicians: interpret prescriptions, enter prescription information into the computer system, and use appropriate references as needed.
For registered technicians, with direct supervision and permission of the pharmacist on duty, request refill authorization from a prescriber or prescriber's agent when there is no change from the original prescription.
For certified technicians: accept new verbal prescription orders for non-controlled drugs from a prescriber or prescriber's agent, and send or receive copies of non-controlled prescriptions.
Perform other duties as assigned.
Treat patients, coworkers, visitors, and volunteers with courtesy, compassion, empathy, and respect; communicate effectively; respond to requests appropriately and timely; and maintain the dignity and privacy of each person.
Promote patient and employee safety, including safe handling of patients and materials, appropriate infection precautions and protective equipment use, and awareness of slips, trips, and falls.
Maintain a safe, clean, quiet, and healing environment.