Pharmacy Technician

CVS Health•11264 - Connecticut CVS Pharmacy, L.L.C., CT
•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and help foster a safe, inclusive, and engaging culture. After starting in the role, technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Depending on applicable law and training, technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, technicians may obtain Technician Immunizer status and support vaccine preparation and administration. This is a part-time role with 29 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The stated hourly pay range is $18.94–$28.94, with the actual offer depending on factors such as experience, education, and geography. Eligible part-time colleagues may have access, depending on hours worked and eligibility, to dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

  • Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
  • If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and confirming prescription information and label accuracy.
  • Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
  • Use verbal and written communication effectively and practice active listening with patients and colleagues.
  • Apply mathematical reasoning to pharmacy tasks, such as calculating quantities to dispense and days’ supply.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; using precision to adjust machines; and performing close-vision tasks.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures and support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when legally permitted and appropriately trained and certified.
  • Where permitted, complete additional licensure and training to qualify as a Technician Immunizer and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, depending on hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.
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