Pharmacy Technician

Kroger•Nicholasville, KY

About The Position

Provide exceptional customer service to help people live healthier lives. Treat customers and employees fairly and ethically, provide a safe, clean, inclusive environment, and deliver appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as allowed by state and federal law. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. The Pharmacy Technician supports pharmacy operations, patient service, medication preparation and dispensing, billing, inventory management, and compliance with applicable laws and company policies. The role assists the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Any previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations; report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to provide the best value to the customer and company.
Answer phone calls, triage calls, and respond to inquiries as appropriate.
Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink controls.
Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and checks.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
Follow HIPAA regulations and company policies regarding confidential information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.