Pharmacy Technician

CVS Health • Warren, OH

16h • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, applicable laws and professional standards, and communicate effectively as part of the pharmacy team. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; until then, the Pharmacy Manager may restrict their duties.

The role includes supporting prescription fulfillment, customer service, inventory activities, and, where permitted and properly trained, additional services such as immunizations and point-of-care testing. Technicians may be asked to travel to other stores in the market to meet business needs. The position requires predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. This is a part-time position with 25 anticipated weekly hours.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including any applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating over time, quickly shifting between tasks, and verifying prescription information and label accuracy.
• Demonstrate customer-service and team-orientation skills, including friendly assistance, awareness of patient reactions, and appropriate responses.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottles needed for prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, lifting and exerting force as described, reaching, repetitive finger work, stooping, close visual acuity, and communicating and receiving detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Support pharmacists in managing and improving patient health and help pharmacy operations run smoothly.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a collaborative, safe, inclusive, and engaging team; be receptive to feedback and seek opportunities to grow clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled substances, recordkeeping, patient safety, and privacy.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
• When permitted and qualified as a Technician Immunizer, complete required immunization licensure and training; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and identify and address challenging patient or colleague interactions.
• Perform physical duties including standing and moving for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting small items.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
• Benefits and programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED