Pharmacy Technician

CVS Health•Great Falls, VA

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, timely, and accurate filling of prescriptions while providing compassionate service. The role works within a retail pharmacy and requires compliance with professional and ethical standards, patient-confidentiality requirements, and applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and meet patients’ medication needs. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties and vaccination requirements may vary by role and location.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements, which vary by state.
  • Ability to concentrate on a task over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills to interact with customers and colleagues.
  • Active listening skills, including giving others full attention, understanding their points, asking questions as appropriate, and not interrupting at inappropriate times.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action.
  • Ability to meet the physical demands described in the posting, including prolonged standing, moving between work areas, fine finger work, reaching, bending, stooping, oral communication, hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the pharmacy team.
  • Help fill patient prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring customer service to patients and customers.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.
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