Pharmacy Technician

CVS Health•Whittier, CA

About The Position

The Pharmacy Technician works in a retail pharmacy and supports the team in promptly, safely, and accurately filling patient prescriptions while providing caring service to patients and customers. The role helps ensure medication needs are met and pharmacy activities comply with applicable federal, state, and local laws and regulations. Pharmacy Technicians are expected to maintain ethical conduct and patient confidentiality and uphold high professional standards. New Pharmacy Technicians must complete CVS Pharmacy’s Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by a manager until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Duties are performed in a fast-paced pharmacy environment, with a focus on compassionate customer service, safety, quality, and regulatory compliance.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Concentrate on tasks for sustained periods without distraction.
  • Demonstrate customer service orientation, including responding appropriately to customers’ needs and reactions.
  • Use verbal and written communication effectively with customers and colleagues, including active listening.
  • Use mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Recognize problems and choose an appropriate course of action in complex situations.
  • Meet the physical demands described in the posting, including standing and moving about for sustained periods, manual dexterity, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help meet patients’ medication needs while complying with applicable regulatory requirements.
  • Provide caring service that meets or exceeds customer expectations.
  • Maintain ethical conduct and protect patient confidentiality.
  • Complete CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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