Pharmacy Technician

CVS Health • Miramar, FL

11d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often a first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow Standard Operating Procedures and pharmacy best practices, communicate effectively, and contribute to a safe, inclusive team culture. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all requirements are met.

Where permitted by law and supported by required training and certification, technicians may also help deliver services such as immunizations, point-of-care testing, and offsite clinics. Technician immunizers must complete applicable additional training and licensure requirements and may prepare and administer vaccines, educate patients, refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 29 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The typical pay range is $17.00–$27.00 per hour. The actual offer depends on factors including experience, education, and geography. Eligible part-time colleagues may have access, depending on hours worked and eligibility, to dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board does not mandate a minimum age, be at least 16 years old.
• If the state board does not mandate a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to help ensure patient safety.
• Provide friendly customer service, notice and understand patient reactions, and respond appropriately.
• Use verbal and written communication to interact with patients and colleagues; listen actively and understand spoken information.
• Use math to determine quantities such as tablets to dispense, days’ supply, and required bottles.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, and precise machine adjustments; stooping and moving items between low and high positions; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Accurately express or exchange ideas verbally, including conveying detailed or important spoken instructions, and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures and help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide compassionate, personalized service to patients in person and over the phone, and resolve or escalate patient problems.
• Offer immunizations and other services at the register and over the phone, as appropriate.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowable and supported by required training and certification.
• If supporting immunizations, complete required training and licensure, prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor and respond to adverse reactions, report adverse events, collect and document patient information, and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform assigned additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other benefit programs, with eligibility varying.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED