Pharmacy Technician

CVS Health•Midland, TX
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and assist patients as an initial point of contact. Technicians follow company standard operating procedures, pharmacy workflows, best practices, and applicable laws and professional standards, while communicating effectively and contributing to a safe, inclusive team environment. Technicians complete a company training program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy. Until those requirements are satisfied, the Pharmacy Manager may restrict the technician’s duties. Depending on state law, trained and licensed technicians may also support immunizations and other patient health services. This part-time role is scheduled for 29 hours per week.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If state requirements do not establish a minimum age, be at least 16 years old.
  • If state requirements do not establish a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-specific licensure and national certification requirements, as applicable.
  • Complete the required company training program within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Demonstrate customer-service and teamwork skills, including a friendly approach and the ability to respond appropriately to patients.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use math to calculate prescription quantities, days’ supply, and bottle requirements.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects requiring negligible force.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
  • Follow workflow procedures for production, pickup, drive-thru, and drop-off to help fulfill prescriptions safely and accurately.
  • Serve patients with empathy and genuine care at pickup, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Perform permitted inventory activities, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Provide additional patient health services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, when allowed by law and supported by required training and certification.
  • Where permitted, complete the licensure and training needed for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health rules.
  • Review and collect patient information, and track and document applicable patient records.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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