Pharmacy Technician

CVS Health • Fort Wayne, IN

1d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to a caring, inclusive, and safe experience. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and support pharmacists in managing and improving patient health.

Technicians must complete a company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are satisfied, the Pharmacy Manager may restrict duties. Depending on state law and required training, technicians may also support immunizations, point-of-care testing, and offsite clinics. This is a part-time position with 25 anticipated weekly hours.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state pharmacy rules do not set a minimum age, be at least 16 years old.
• If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate concentration, task switching, and attention to prescription information and label accuracy.
• Provide friendly customer service, recognize and respond appropriately to patient reactions, and work effectively as part of a team.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Apply basic mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual work.
• Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service at pick-up, drive-thru, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and appropriately trained and certified.
• Where permitted, complete licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information and track and document applicable information.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED