Pharmacy Technician

CVS Health•Bowling Green, OH

About The Position

CVS Health Pharmacy Technicians help patients manage their prescriptions and health needs while delivering compassionate customer service in a retail pharmacy. They support the team in promptly, safely, and accurately filling prescriptions; meet medication needs and regulatory compliance standards; maintain patient confidentiality; and uphold professional and ethical standards and applicable laws. The role suits people who enjoy a fast-paced environment and providing genuine care to patients and customers. New Pharmacy Technicians must complete CVS Pharmacy’s extensive technician training program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. As technicians qualify for expanded duties, they can develop clinical, technical, and insurance knowledge through available tools and training. The position is part-time, with 20 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Meet state-specific pharmacy technician licensure requirements.
  • Ability to concentrate on a task over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong and choosing an appropriate course of action.
  • Ability to meet the stated physical demands, including standing and moving about for sustained periods, finger dexterity, reaching, bending and stooping, oral communication and hearing, close visual acuity, and occasional lifting or exertion of up to 30 lbs.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High School diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the required CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being; eligibility and availability depend on hours worked.
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