Pharmacy Technician

CVS Health•Wilmington, DE

22d•$17 - $25

About The Position

CVS Health Pharmacy Technicians work in a retail pharmacy, supporting the safe, prompt, and accurate filling of patient prescriptions while providing compassionate service to patients and customers. The role contributes to medication needs and regulatory compliance, follows applicable federal, state, and local laws, maintains ethical conduct, and protects patient confidentiality. Technicians manage assigned pharmacy workstations and tasks in a fast-paced environment while supporting the pharmacy team and meeting customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. Technicians can then use available tools and training to develop clinical, technical, and insurance knowledge and build a pharmacy career. The position is full-time, with anticipated hours of 40 per week. State licensure requirements vary. In select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

Must be at least 16 years of age.
Meet state-specific pharmacy technician licensure requirements.
Concentrate on tasks over time without being distracted.
Demonstrate a friendly, helpful customer-service orientation and respond appropriately to customers’ reactions.
Use verbal and written communication effectively with customers and colleagues, including active listening.
Use mathematical reasoning to solve problems such as calculating a prescription’s days’ supply.
Recognize actual or potential problems and select an appropriate course of action in complex situations.
Meet the physical demands of the role, including standing and moving about for sustained periods, fine finger movements, reaching, bending, stooping, and spoken communication and hearing requirements.
Have close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
Occasionally lift up to 30 pounds; exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of patient prescriptions.
Help ensure patients’ medication needs and regulatory compliance standards are met.
Provide caring service to patients and customers that meets or exceeds expectations.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and satisfy applicable registration, licensing, and certification requirements.
Follow applicable federal, state, and local laws and regulations.