Pharmacy Technician

CVS Health•Rockville, MD
•$20 - $30

About The Position

CVS Health Pharmacy Technicians work in a retail pharmacy and help patients manage their medication needs while supporting safe, accurate, and timely prescription fulfillment. They provide caring customer service and maintain professional and ethical standards, comply with applicable federal, state, and local laws and regulations, and protect patient confidentiality. The role involves managing assigned pharmacy workstations and tasks in a fast-paced environment. New technicians must complete CVS Pharmacy Technician Training and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by a manager until those requirements are met, after which technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. The role is part-time, with anticipated hours of 20 per week.

Requirements

  • Must be at least 18 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize problems and select an appropriate course of action in complex situations.
  • Physical ability to remain upright for sustained periods; move between work areas; perform fine finger tasks; extend the hands and arms; bend and stoop; communicate and hear spoken information; and perform close visual tasks.
  • Occasional lifting of up to 30 pounds, occasional exertion of up to 30 pounds of force, and frequent exertion of up to 10 pounds of force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Provide compassionate customer service that meets or exceeds customer expectations.
  • Help ensure patients’ medication needs and regulatory compliance requirements are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Use available tools and training to develop pharmacy, clinical, technical, and insurance knowledge.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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