Pharmacy Technician

CVS Health•Santa Barbara, CA

21d•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, and applicable laws and professional standards, and contribute to a safe, inclusive, and engaging team culture. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where allowed by law and supported by required training and certification, technicians may also provide additional patient health services, including immunizations and point-of-care testing. The role is full-time, with 30 anticipated weekly hours, and includes regular and predictable attendance, including nights and weekends. The stated pay range is $18.90–$28.90 per hour. The position is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including any age, education, licensing, or certification requirements.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level licensure and national certification requirements as applicable.
Complete the required company training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Demonstrate the ability to concentrate over time and pivot quickly between tasks.
Communicate verbally and in writing with patients and colleagues, and use active listening.
Use math to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, or bottle quantities.
Identify challenging patient or colleague interactions and select an appropriate response.
Meet the physical demands of the role, including mobility and extended upright periods, lifting and handling items, reaching, repetitive finger movements, precision control, stooping, and close visual acuity.
Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds; consistently exert negligible force to move objects.
Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company SOPs and pharmacy workflow procedures at pharmacy workstations, including production, pick-up, drive-thru, and drop-off, to support safe and accurate prescription fulfillment.
Assist pharmacists in managing and improving patient health and help pharmacy operations run smoothly.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, when legally permitted and supported by required training and certification.
Where permissible as a technician immunizer, complete additional licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information and document it; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy; use attention, communication, customer service, mathematical reasoning, and problem-solving skills to meet patient and business needs.
Perform the physical tasks required for the role, including standing or remaining mobile for extended periods, handling and moving items, reaching, repetitive finger movements, and visually inspecting information and small items.
Perform additional tasks as directed by a Supervisor or Manager.