Pharmacy Technician

CVS Health • Pasadena, CA

1d • $21 - $31

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe and inclusive team culture.

After starting, Technicians must complete the company training program and satisfy the registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. Until these requirements are complete, the Pharmacy Manager may restrict the Technician’s duties. Depending on state law, training, and certification, Technicians may also provide services such as immunizations, point-of-care testing, or staffing offsite clinics. In jurisdictions where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, monitoring, and supply management.

This is a part-time role with 24 anticipated weekly hours. The typical pay range is $20.57–$30.57 per hour; the actual offer depends on factors including experience, education, and geography. The position is eligible, depending on hours worked and eligibility, for benefits and programs including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-specific licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Help people in a friendly manner, notice and understand patient reactions, and respond appropriately.
• Use verbal and written communication with patients and colleagues and demonstrate active listening.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precise machine adjustments.
• Perform work requiring close visual acuity, including reading, transcribing, viewing a computer terminal, and inspecting small items.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Communicate detailed or important spoken instructions accurately and receive detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed and supported by required training and certification.
• Complete additional licensure and training requirements for Technician Immunizer status where applicable.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information and track and document it for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED