Pharmacy Technician

CVS Health•Parsippany, NJ
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers as a first point of contact; and contribute to a caring, inclusive, and safe pharmacy environment. Technicians follow company Standard Operating Procedures and pharmacy workflow practices, communicate effectively, and complete a rigorous company training program. Registration, licensing, and certification requirements vary by state, and duties may be restricted until required qualifications are completed. Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, where permitted by law and supported by required training and certification. Where permitted, Technician Immunizers complete applicable licensure and training, help prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with 20 anticipated weekly hours. The typical pay range is $17.92–$27.92 per hour. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Be able to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
  • Be able to confirm prescription information and label accuracy.
  • Provide friendly assistance, understand patient reactions, and respond appropriately.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and full or partial bottles required for prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Meet the physical demands of the position, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger movements; precise adjustment of machines; and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
  • Comply with relevant laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and properly trained and certified.
  • When permitted, complete immunizer licensure and training; support vaccine preparation and administration; educate patients and refer vaccine questions to the pharmacist; monitor and respond to adverse reactions and report events; collect and document patient information; and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other benefits and programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility
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