Pharmacy Technician

CVS Health•Columbus, GA
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and patients receive caring service. Technicians follow company Standard Operating Procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging workplace. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. The position may include supporting immunizations and other patient health care services, such as point-of-care testing or staffing offsite clinics, where permitted by law and supported by required training and certification. A Pharmacy Technician who obtains Technician Immunizer status may prepare and administer vaccines, educate patients and refer clinical questions to the pharmacist, respond to adverse reactions, document patient information, and manage vaccine supplies. This is a part-time role with 29 anticipated weekly hours.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
  • If state pharmacy rules do not specify a minimum age, be at least 16 years old.
  • If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
  • Provide friendly customer service, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Use math to solve pharmacy problems, such as calculating quantities, days’ supply, and bottle requirements.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet physical requirements including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustment, stooping, and close visual work. The role may involve occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.
  • Accurately communicate and receive detailed information through spoken communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
  • Provide caring, personalized service to patients in person, at drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where legally permitted and appropriately trained and certified.
  • If supporting immunizations, complete additional licensure and training requirements to obtain Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform duties requiring attention and focus, customer service, communication, mathematical reasoning, and problem resolution.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility
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