Pharmacy Technician

CVS Health•07099 - Tennessee CVS Pharmacy, L.L.C., TN
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company Standard Operating Procedures, pharmacy workflow procedures, best practices, and effective communication practices, and contribute to a safe and inclusive workplace. Technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, technicians may also support immunizations, point-of-care testing, and offsite clinics. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work in other stores in the market when business needs require it. This is a part-time position with anticipated hours of 20 per week. The typical pay range is $16.00–$24.00 per hour. Actual pay depends on factors such as experience, education, and geography. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility. The application window is anticipated to close on 01/09/2027.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Provide friendly assistance, recognize and respond appropriately to patients’ reactions, and work effectively with patients and colleagues.
  • Use verbal and written communication and active listening skills.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet physical demands including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, handling small items, and close visual work. Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds.
  • Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and other locations across the market to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor and respond to adverse reactions and report events as required by public health requirements.
  • Review and collect patient information and track and document applicable patient records.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, perform relevant calculations, communicate effectively, listen actively, and resolve challenging interactions appropriately.
  • Perform the physical and visual tasks needed to handle, scan, bag, and position items and operate equipment; complete other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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