Pharmacy Technician

CVS Health • Agawam, MA

11d

About The Position

CVS Health Pharmacy Technicians help patients and customers with medication needs while supporting safe, prompt, and accurate prescription fulfillment. They work in a retail pharmacy environment and are expected to uphold professional and ethical standards, comply with applicable federal, state, and local laws and regulations, and protect patient confidentiality. The role involves managing assigned pharmacy workstations and tasks, contributing to the pharmacy team, and providing compassionate service that meets or exceeds customer expectations.

New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet registration, licensing, and certification requirements established by their state’s Board of Pharmacy. Duties may initially be restricted until these requirements are satisfied. As technicians gain experience, they can build clinical, technical, and insurance knowledge through available tools and training. The position is part-time, with anticipated hours of 20 per week. High school completion or an equivalent credential is preferred but not required.

Requirements

• Must be at least 16 years of age.
• Meet licensure requirements, which vary by state.
• Ability to concentrate on tasks over a period of time without distraction.
• Customer-service orientation, including proactively helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills for interacting with customers and colleagues; ability to listen attentively and understand information.
• Mathematical reasoning, including using calculations such as determining a prescription’s days’ supply.
• Problem-resolution skills, including recognizing when an issue exists and selecting an appropriate course of action.
• Ability to perform the listed physical demands, including standing and moving about for sustained periods, fine finger work, reaching, bending and stooping, spoken communication, hearing, close visual work, and occasional lifting of up to 30 pounds.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer-service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate filling of patient prescriptions.
• Help meet patients’ medication needs and applicable regulatory compliance standards.
• Provide compassionate, friendly service to patients and customers.
• Maintain ethical conduct and patient confidentiality.
• Complete CVS Pharmacy’s Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
• Use available tools and training to develop clinical, technical, and insurance knowledge.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed