Pharmacy Technician

CVS Health • West Jordan, UT

13d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow Standard Operating Procedures, pharmacy workflow procedures, best practices, and applicable laws and policies. They are expected to demonstrate empathy, communicate effectively, contribute to a safe and inclusive team culture, and complete the company’s training program and applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until required qualifications are completed.

Technicians may provide additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, when permitted by law and supported by training and certification. Where permissible, a Technician may pursue Technician Immunizer status and support vaccine preparation and administration, patient education and referrals, adverse-reaction monitoring and reporting, patient information documentation, and vaccine supply management.

This is a part-time position with 20 anticipated weekly hours. Regular, predictable attendance, including nights and weekends, is required. The typical pay range is $17.00–$27.00 per hour; the actual offer depends on factors including experience, education, and geography. Depending on hours worked and eligibility, benefits may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, licensure, and certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Demonstrate customer service and team orientation, including the ability to help people in a friendly manner and respond appropriately to their reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematics to calculate prescription quantities, days’ supply, and bottle requirements.
• Resolve challenging patient or colleague interactions by choosing an appropriate course of action.
• Meet the physical demands of the position, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Be able to lift or exert up to 20 pounds occasionally and up to 10 pounds frequently; consistently exert a negligible amount of force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Serve patients at pick-up, drive-thru, and over the phone with empathy and genuine care, and help provide personalized service.
• Offer immunizations and other services where appropriate, and solve patient problems or escalate them as needed.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, including immunizations, point-of-care testing, or staffing offsite clinics, when legally permitted and appropriately trained and certified.
• Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report adverse events as required by public health requirements.
• Review and collect patient information and track and document applicable patient information.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety.
• Help patients in a friendly manner, understand their reactions, and respond appropriately.
• Use active listening and verbal and written communication with patients and colleagues.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Perform the physical tasks required for the role, including standing, lifting, scanning, bagging, reaching, repetitive finger work, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, depending on hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED