Pharmacy Technician

CVS Health • Charlotte, NC

13d

About The Position

CVS Health Pharmacy Technicians help patients access and manage their medications while providing compassionate customer service. They work in a retail pharmacy environment and help ensure prescriptions are filled promptly, safely, and accurately while following professional and ethical standards, protecting patient confidentiality, and complying with applicable laws and regulations.

New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are met. Technicians can continue to develop clinical, technical, and insurance knowledge through available tools and training. The role requires a fast-paced, patient-focused approach and may be subject to collective bargaining agreement rules in select markets.

Requirements

• Must be at least 16 years of age.
• Meet applicable state pharmacy technician registration, licensing, and certification requirements; requirements vary by state.
• Ability to concentrate on tasks over a period of time without distraction.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
• Verbal and written communication skills to interact with customers and colleagues.
• Active listening skills, including giving others full attention, understanding points made, asking questions as appropriate, and avoiding inappropriate interruptions.
• Mathematical reasoning, such as calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
• Ability to meet the physical demands described, including standing and moving about for sustained periods, finger dexterity, reaching, bending, stooping, communicating, and close visual acuity.
• Ability to occasionally lift or exert up to 30 pounds and frequently exert up to 10 pounds of force.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent is preferred but not required.

Responsibilities

• Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
• Provide caring service to patients and customers that meets or exceeds expectations.
• Help ensure medication needs and regulatory compliance standards are met.
• Demonstrate ethical conduct and maintain patient confidentiality.
• Complete the CVS Pharmacy Technician Training Program and satisfy applicable state requirements before performing expanded duties.
• Use available tools and training to develop clinical, technical, and insurance knowledge.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed