Pharmacy Technician

CVS Health • Las Vegas, NV

2d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging workplace. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are met. Where permitted and supported by required training and certification, technicians may provide additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers may complete additional training and licensure requirements to prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with anticipated weekly hours of 8.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including any requirements for age, education, licensure, or certification.
• If state regulations do not set a minimum age, be at least 16 years old.
• If state regulations do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate over time and quickly shift between tasks to meet patient and business needs.
• Ability to verify prescription information and label accuracy.
• Friendly customer service, awareness of patients’ reactions, and appropriate responses.
• Verbal and written communication skills, including active listening and conveying and receiving detailed information accurately.
• Ability to use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to remain upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and move items between low and high positions; and perform close visual work.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures for production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted by law and supported by required training and certification.
• Where permitted, complete requirements for Technician Immunizer status; support vaccine preparation and administration, educate patients about vaccines, refer questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Use attention, focus, customer service, communication, mathematical reasoning, and problem-resolution skills to meet patient and business needs and ensure prescription information and labels are accurate.
• Perform the physical activities required for the role, including standing, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual work; occasionally lift or exert up to 20 pounds and frequently up to 10 pounds.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED