Pharmacy Technician

CVS Health • Saint Joseph, MI

1d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients, and contribute to a safe and inclusive environment. Technicians follow company Standard Operating Procedures and pharmacy workflow processes, communicate effectively, and complete a rigorous company training program. They must satisfy applicable state registration, licensing, and certification requirements; until those requirements are completed, the Pharmacy Manager may restrict their duties.

The role may include supporting immunizations and other patient health care services where allowed by law and supported by required training and certification. Technician immunizer duties require additional licensure and training and can include preparing and administering vaccines, educating patients and referring vaccine questions to the pharmacist, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

This is a part-time position with 20 anticipated weekly hours. The stated typical pay range is $16.00–$24.00 per hour. Actual pay depends on factors including experience, education, geography, and other relevant factors. Eligible benefits vary based on hours worked and eligibility and may include dental and vision coverage, wellness resources, employee discounts, voluntary benefits, and other programs.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the work location.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, shifting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including a friendly, helpful approach and responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including mobility and extended periods upright; lifting and handling items; reaching, repetitive finger work, precision control, and stooping; close visual acuity; and the described lifting and exertion levels.
• Be able to convey detailed spoken instructions accurately and receive detailed information through oral communication.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, caring service in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowable and supported by required training and certification.
• When permitted and qualified as a Technician Immunizer, complete required training and licensure, prepare and administer vaccines, educate patients and refer questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety; use math to determine quantities and days’ supply; and respond appropriately to patient and colleague concerns.
• Perform the physical tasks of the role, including standing and moving for extended periods, handling and scanning items, reaching, repetitive finger movements, adjusting machines, stooping, and lifting or exerting force as described in the posting.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED