Pharmacy Technician

CVS Health•Croydon, PA
•$17 - $25

About The Position

CVS Health Pharmacy Technicians help patients access care and support their health by assisting with prescription fulfillment and delivering compassionate customer service. The position is based in a retail pharmacy environment where employees are expected to maintain professional and ethical standards, comply with federal, state, and local laws and regulations, and protect patient confidentiality. Technicians manage assigned pharmacy workstations and tasks so the team can fill prescriptions promptly, safely, and accurately while meeting customer expectations. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met; technicians can then continue developing their clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may vary by state and location. In select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where allowed by law, subject to applicable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including applying math to tasks such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing actual or potential problems and selecting an appropriate course of action in complex situations.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription fulfillment.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Continue to build clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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