Pharmacy Technician

CVS Health•Baltimore, MD

8d•$17 - $25

About The Position

The Pharmacy Technician works in a retail pharmacy to help ensure patients’ medication needs are met and prescriptions are filled promptly, safely, and accurately. The role provides compassionate service to patients and customers, supports pharmacy operations across assigned workstations and tasks, follows professional and ethical standards, complies with applicable federal, state, and local laws and regulations, and maintains patient confidentiality. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. The role offers opportunities to build clinical, technical, and insurance knowledge through available tools and training. Vaccination against COVID-19 may be required depending on role and location, subject to applicable law and reasonable accommodations.

Requirements

Must be at least 16 years of age.
Meet applicable state licensure requirements, which vary by state.
Concentrate on tasks over time without being distracted.
Demonstrate customer service orientation by helping people in a friendly manner, recognizing customer reactions, and responding appropriately.
Use and understand verbal and written communication with customers and colleagues, and listen actively.
Use mathematical reasoning, such as calculating a prescription’s day supply.
Recognize actual or potential problems and choose an appropriate course of action in complex situations.
Meet the physical demands of the position, including sustained standing, walking between work areas, fine finger work, reaching, bending, stooping, spoken communication, hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to help the team fill patient prescriptions promptly, safely, and accurately.
Provide caring customer service that meets or exceeds customer expectations.
Help ensure patients’ medication needs and regulatory compliance standards are met.
Demonstrate ethical conduct and maintain patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.