Pharmacy Technician

CVS Health • Orange City, FL

5d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; follow pharmacy workflows and company standard operating procedures; and contribute to a caring, safe, and inclusive environment. After hire, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are complete.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where allowed, technicians may qualify as Technician Immunizers after completing required training and licensure requirements. This position is part-time, with 20 anticipated weekly hours. The stated pay range is $16.00–$24.00.

Requirements

• Meet applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, switch between tasks quickly, and verify prescription information and label accuracy.
• Demonstrate friendly customer service, awareness of patient reactions, and appropriate responses.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Apply basic mathematics to determine prescription quantities and supplies.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting and handling items; reaching, stooping, and repetitive finger movements; and close visual acuity.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Communicate detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient issues.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when legally permitted and appropriately trained and certified.
• When permitted and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Help patients in a friendly manner, recognize and respond appropriately to their reactions, and communicate and listen effectively with patients and colleagues.
• Use mathematical reasoning to calculate prescription quantities and supplies, and use judgment to resolve challenging patient or colleague interactions.
• Perform the physical tasks of the role, including remaining mobile and upright for extended periods, lifting, scanning, bagging, reaching, stooping, repetitive finger movements, and handling items with close visual attention.
• Perform any additional tasks directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED