Pharmacy Technician

CVS Health•Fort Wayne, IN

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the prompt, safe, and accurate filling of prescriptions while providing caring service. They work in a fast-paced retail pharmacy environment and help ensure medication needs and regulatory compliance standards are met. Technicians must demonstrate ethical conduct, protect patient confidentiality, and comply with applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet registration, licensing, and certification requirements applicable to their state. A manager may restrict duties until those requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. The role may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills to interact with customers and colleagues.
  • Active listening skills, including giving others full attention, understanding their points, asking appropriate questions, and not interrupting inappropriately.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action.
  • Physical ability to remain upright and move about on foot, work primarily with fingers, extend hands and arms, bend and stoop, and communicate and perceive spoken information.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
  • Ability to occasionally lift or exert up to 30 lbs, frequently exert up to 10 lbs, and constantly exert a negligible amount of force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service that exceeds customer expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Use available tools and training to continue developing clinical, technical, and insurance knowledge.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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