Pharmacy Technician

CVS Health • Duncanville, TX

15d

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture. After starting the role, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are completed. Depending on state law, training, and certification, technicians may also support immunizations and other patient health services.

The role requires regular and predictable attendance, including nights and weekends, and flexibility to work in the home store or travel to other stores in the market as business needs require. This is a full-time position with 40 anticipated weekly hours. The listed pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, geography, and other relevant considerations.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, pivoting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to perform prescription-related calculations.
• Identify challenging interactions and select an appropriate course of action to resolve problems.
• Meet the physical demands of the role, including mobility and extended periods upright; reaching, repetitive finger movements, stooping, and close visual work; occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.
• Accurately convey and receive detailed information through spoken communication.

Nice To Haves

• One to three years of prior experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, and privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted by law and supported by required training and certification.
• Where permitted, complete the additional licensure and training needed for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy and perform pharmacy calculations such as determining quantities to dispense and days’ supply.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and handling items with close visual attention.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, subject to eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED