Pharmacy Technician

CVS Health•Homestead, FL
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture. After hire, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on applicable law and training, Technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics. A Technician Immunizer must meet additional licensure and training requirements. This is a part-time position with 25 anticipated weekly hours. The stated pay range is $17.00–$27.00 per hour; actual pay depends on factors such as experience, education, and geography.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board does not specify a minimum age, be at least 16 years old.
  • If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and confirming prescription information and label accuracy.
  • Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Communicate verbally and in writing with patients and colleagues, and use active listening skills.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including prolonged standing or mobility, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.
  • Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized patient service in person, at drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to develop clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
  • When authorized as a Technician Immunizer, complete required additional licensure and training; help prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform physical tasks including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, repetitive finger work, and handling items with precision; and communicating and receiving detailed information accurately.
  • Complete additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility
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