Pharmacy Technician

CVS Health • Nashville, IN

20d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers as a first point of contact, and contribute to a caring and inclusive pharmacy experience. Technicians follow company standard operating procedures and pharmacy workflows, communicate effectively with patients and colleagues, and support the pharmacy team in delivering patient care.

Technicians must complete a company training program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy. Until those requirements are satisfied, the Pharmacy Manager may restrict the technician’s duties. Where permitted by law and supported by the required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers complete additional licensure and training and may prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with anticipated weekly hours of 29. The stated pay range is $16.50–$25.00 per hour. The actual offer depends on factors including experience, education, geography, and other relevant factors.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training program and meet applicable state registration, licensure, and certification requirements.
• Demonstrate regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the listed physical demands, including standing and mobility for extended periods, lifting and handling items, reaching, repetitive finger movements, bending, and close visual work.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring and personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, embrace a growth mindset, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines and refer vaccination questions to the pharmacist on duty.
• Monitor for and respond to adverse vaccine reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED