Pharmacy Technician

CVS Health•Mechanicsville, VA

15d

About The Position

CVS Health Pharmacy Technicians help patients manage their health by supporting the safe, accurate, and timely filling of prescriptions while providing compassionate customer service. The role works within a retail pharmacy environment that maintains professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians must handle medication-related needs appropriately, follow regulatory requirements, and maintain patient confidentiality. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the registration, licensing, and certification requirements established by their state Board of Pharmacy. A manager may initially limit a new technician’s duties until those requirements are met. As technicians gain experience and satisfy requirements, they can expand their responsibilities and build clinical, technical, and insurance knowledge through available tools and training. High school graduation or an equivalent is preferred but not required. The position is full-time, with 40 anticipated weekly hours.

Requirements

Must be at least 16 years of age.
Meet state-specific pharmacy technician licensure requirements.
Ability to concentrate on tasks over time without being distracted.
Customer service orientation, including actively seeking ways to help people, responding in a friendly manner, and noticing and responding appropriately to customer reactions.
Verbal and written communication skills to interact with customers and colleagues, including active listening.
Mathematical reasoning, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
Ability to meet the physical demands described in the posting, including standing and moving about for sustained periods, finger-based work, reaching, bending, stooping, spoken communication, hearing, close visual work, and occasional lifting up to 30 pounds.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent.

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
Provide caring service to patients and customers and help exceed customer expectations.
Help ensure medication needs and regulatory compliance standards are met.
Demonstrate ethical conduct and maintain patient confidentiality.
Complete the CVS Pharmacy Technician Training Program if new to the role.
Meet applicable state registration, licensing, and certification requirements.
Continue developing clinical, technical, and insurance knowledge through available tools and training.