Pharmacy Technician

CVS Health•Beech Island, SC
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, and timely prescription fulfillment and excellent patient service within a retail store. They assist patients in person, at pick-up and drive-thru, and over the phone; follow pharmacy workflows and Standard Operating Procedures; and help pharmacy operations run smoothly. Technicians complete company training and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. The role includes assisting with inventory and, where permitted by law and supported by required training and certification, delivering additional health care services such as immunizations and point-of-care testing. Technicians must comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies that protect patient safety, privacy, and security. The position is part-time, with 20 anticipated weekly hours, and requires regular and predictable attendance, including nights and weekends. Scheduling flexibility and travel to other stores in the market may be needed to meet business needs.

Requirements

  • Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Provide friendly, helpful customer service and respond appropriately to patients’ reactions.
  • Use and understand verbal and written communication with patients and colleagues, including active listening.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottles required to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including extended periods upright, reaching, repetitive hand and finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Build knowledge and contribute to a high-performing team by being receptive to feedback and seeking opportunities to expand clinical and technical skills.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, where allowable by law and supported by required training and certification.
  • Where permissible and appropriately qualified, complete immunizer licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events; review and collect patient information and document it; and monitor and manage vaccine supplies.
  • Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
  • Provide accurate verbal and written communication, listen actively, respond appropriately to patients, and use mathematical reasoning and problem-solving to support pharmacy operations.
  • Perform the physical tasks of the role, including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines, stooping, and close visual work.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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