Pharmacy Technician

Kroger•Calhoun, GA

15d

About The Position

Provide exceptional customer service and support patients’ health and wellness through services allowed by and consistent with state and federal laws. Maintain a safe, clean, inclusive environment and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Assist the pharmacist with pharmacy operations, excluding responsibilities requiring a pharmacist’s professional judgment.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations and procedures; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain clean, organized workstations and customer waiting areas.
Count, measure, and prepare specified products according to company best practices.
Complete billing procedures to provide the best value to customers and the company.
Answer phone calls, triage calls, and respond to inquiries as appropriate.
Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink.
Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and checks.
Provide a positive customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require professional judgment.
Follow HIPAA regulations and company policies concerning protected information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced, sometimes stressful environment and manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, people with special needs, and older adults.
Perform essential job functions with or without reasonable accommodation.