Pharmacy Technician

CVS Health • Denton, TX

19d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Technicians follow company Standard Operating Procedures (SOPs), pharmacy workflow procedures, and best practices, and communicate effectively with patients and colleagues. They contribute to a safe and inclusive culture and complete a company training program and applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict the technician’s duties.

Technicians may perform duties across production, pick-up, drive-thru, and drop-off workflows; assist patients in person and by phone; and support inventory activities as permitted by law and directed by pharmacy leadership. Depending on state law and training, technicians may also provide health services such as immunizations and point-of-care testing, or staff offsite clinics. A technician who obtains Technician Immunizer status may help prepare and administer vaccines, educate patients and refer vaccine questions to the Pharmacist-on-duty, respond to and report adverse reactions, collect and document patient information, and manage vaccine supplies.

This part-time role requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as business needs require. The position requires focus, adaptability, customer service, communication, mathematical reasoning, problem resolution, and the ability to perform the physical activities described in the posting. The anticipated schedule is 20 hours per week. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. Eligible part-time colleagues may have access to benefits and programs including dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including the ability to concentrate and pivot quickly between tasks.
• Be able to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use mathematical reasoning for pharmacy tasks such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the described physical demands, including remaining upright for extended periods, mobility, repetitive finger movements, reaching, stooping, close visual acuity, and lifting or exerting force as specified.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally permitted and supported by required training and certification.
• When permitted and qualified as a Technician Immunizer, complete required licensure and training; support vaccine preparation and administration; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor, respond to, and report adverse reactions; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, maintain attention while switching between tasks, and use math and problem-solving skills to support pharmacy work.
• Perform the physical tasks described in the posting, including standing, moving, lifting, reaching, scanning, bagging, and handling items.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being; availability depends on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED