Pharmacy Technician
About The Position
The Pharmacy Technician provides exceptional customer service and helps people live healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and providing appropriate products, services, and care with fair and accurate pricing. The role provides direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. The technician demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The technician supports pharmacy operations, including prescription reception, data entry, adjudication, dispensing, ordering, inventory management, billing, customer inquiries, and assistance to the pharmacist. The role requires compliance with applicable regulations and company procedures, careful handling of confidential information, and cooperative work in a fast-paced environment.
Requirements
- High school diploma or GED.
- Must be at least 18 years old.
- Ability to handle highly confidential information.
- Meet minimum state requirements to perform the functions related to the position.
Nice To Haves
- Any previous comparable experience.
- Equivalent experience as a pharmacy clerk.
- EPRN familiarity.
Responsibilities
- Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
- Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
- Perform ordering functions with primary and secondary wholesalers.
- Follow company guidelines for computerized inventory management, medication and supply control, and ordering.
- Maintain departmental standards, including clean and organized workstations and customer waiting areas.
- Count, measure, and prepare specified products using company best practices.
- Complete billing procedures to ensure value for the customer and company.
- Answer and triage phone calls and respond to inquiries as appropriate.
- Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink controls.
- Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and checks.
- Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
- Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
- Follow HIPAA regulations and company policies regarding confidential information.
- Support company health and wellness initiatives.
- Put away legend orders, including Central Fill deliveries.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act honestly and with integrity when handling customer and business information.
- Follow directions and seek assistance when needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform the essential job functions with or without reasonable accommodation.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
