Pharmacy Technician

CVS Health•Covington, LA

14d•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards, and contribute to a safe, inclusive team culture. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are complete, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, technicians may also support immunizations, point-of-care testing, and offsite clinics. Technician Immunizers may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as needed. This is a full-time position with 30 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. Eligible colleagues receive a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If state rules do not specify a minimum age, be at least 16 years old.
If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements.
Complete required company training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
Ability to verify prescription information and label accuracy.
Friendly, helpful customer service and the ability to recognize and respond appropriately to patients’ reactions.
Verbal and written communication skills, including active listening.
Ability to use math to determine quantities such as tablets, days’ supply, and bottles needed for prescriptions.
Ability to identify challenging interactions and choose an appropriate course of action.
Ability to meet the stated physical demands, including extended periods upright, repetitive hand and finger activity, reaching, bending, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide caring and personalized service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when allowed by law and supported by required training and certification.
When supporting immunizations, complete licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, respond appropriately to patients, communicate and listen effectively, use math to support prescription filling, and resolve challenging interactions.
Perform the physical activities required by the role, including standing and moving for extended periods, handling and scanning items, reaching, repetitive finger movements, bending, and lifting within the stated limits.
Perform additional tasks as directed by a Supervisor or Manager.