Pharmacy Technician

CVS Health•Pikesville, MD

About The Position

CVS Health Pharmacy Technicians help patients manage their prescription needs and support safe, accurate, and timely prescription fulfillment in a retail pharmacy. They provide compassionate customer service, maintain patient confidentiality, follow professional and ethical standards, and comply with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks while contributing to the team’s ability to exceed customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. Technicians can continue developing their clinical, technical, and insurance knowledge through available tools and training. This is a part-time position with an anticipated schedule of 20 hours per week. The typical pay range is $16.50–$25.00 per hour; actual pay depends on factors such as experience, education, and geography.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable to the state of employment.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including a friendly approach and the ability to notice and respond appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to meet the physical demands of the role, including standing and moving around for sustained periods, fine finger work, reaching, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Support the pharmacy team in promptly, safely, and accurately filling patient prescriptions.
  • Manage assigned pharmacy workstations and tasks.
  • Provide caring service to patients and customers and respond appropriately to their needs.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete CVS Pharmacy’s Pharmacy Technician Training Program and applicable state requirements before performing duties that are restricted pending completion.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to eligibility.
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