Pharmacy Technician

CVS Health•Prescott Valley, AZ

About The Position

CVS Health Pharmacy Technicians support patients by helping ensure medication needs are met, prescriptions are filled promptly, safely and accurately, and regulatory requirements are followed. The role provides compassionate customer service while maintaining professional and ethical standards and protecting patient confidentiality. Technicians work in a fast-paced retail pharmacy environment and support assigned pharmacy workstations and tasks as part of a team. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing and certification requirements. Duties may initially be limited by the manager until required qualifications are satisfied. Technicians can continue developing clinical, technical and insurance knowledge through available tools and training. Licensure requirements vary by state, and a high school diploma or equivalent is preferred but not required.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including actively seeking ways to help people, responding in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including identifying when something is wrong or likely to go wrong and selecting an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical or customer-service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Support pharmacy workstations and assigned tasks so prescriptions can be filled promptly, safely and accurately.
  • Help ensure patients’ medication needs are met and regulatory compliance standards are followed.
  • Provide caring service to patients and customers that meets or exceeds customer expectations.
  • Maintain ethical conduct and protect patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing and certification requirements.
  • Develop clinical, technical and insurance knowledge through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional and financial well-being, depending on hours worked and eligibility
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