Pharmacy Technician

CVS Health•Northridge, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions and by delivering compassionate customer service. They work in a retail pharmacy environment that maintains high professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians must conduct themselves ethically and protect patient confidentiality. New technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy. Until those requirements are met, a manager may restrict the technician’s duties. As technicians qualify to take on additional duties, they can use available tools and training to develop clinical, technical, and insurance knowledge. Duties may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where legally permissible, subject to applicable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including proactively helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening is required.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize problems and select an appropriate course of action in complex situations.
  • Physical ability to remain upright and move around on foot for sustained periods, work primarily with fingers, extend hands and arms, bend and stoop, and communicate and hear spoken instructions.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to lift up to 30 pounds occasionally and exert up to 30 pounds of force occasionally, up to 10 pounds frequently, or negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help meet patients’ medication needs and pharmacy regulatory compliance standards.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain ethical conduct and protect patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Use available tools and training to develop clinical, technical, and insurance knowledge as duties expand.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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