Pharmacy Technician

CVS Health•Hilo, HI

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription filling. They work in a retail pharmacy environment, provide compassionate customer service, maintain patient confidentiality, and follow applicable professional, ethical, and regulatory standards. Technicians manage assigned pharmacy workstations and tasks and help the pharmacy team meet customer expectations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can continue to develop their clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may vary by location and applicable collective bargaining agreements.

Requirements

  • Must be at least 16 years of age.
  • Meet pharmacy technician registration, licensing, and certification requirements applicable under the relevant State Board of Pharmacy guidelines; requirements vary by state.
  • Demonstrate attention and focus, including the ability to concentrate on tasks without distraction.
  • Provide friendly, helpful customer service and respond appropriately to customers’ reactions.
  • Use verbal and written communication to interact with customers and colleagues; listen actively and understand spoken instructions.
  • Use mathematical reasoning to solve problems such as calculating a prescription’s days’ supply.
  • Recognize problems and select an appropriate course of action in complex situations.
  • Meet the physical demands of the position, including sustained standing, walking between work areas, fine finger movements, reaching, bending, stooping, spoken communication, hearing, and close visual acuity.
  • Occasionally lift or exert up to 30 pounds and frequently exert up to 10 pounds of force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Support the pharmacy team in promptly, safely, and accurately filling patient prescriptions.
  • Manage assigned pharmacy workstations and tasks.
  • Help meet patients’ medication needs while providing caring service to patients and customers.
  • Maintain patient confidentiality and comply with applicable federal, state, and local laws, regulations, and professional and ethical standards.
  • Use customer-service, communication, mathematical reasoning, and problem-resolution skills in pharmacy work.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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