Pharmacy Technician

CVS Health•Albany, OR
•$18 - $28•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and policies while communicating effectively and providing compassionate service. After starting the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Where allowed by law and supported by required training and certification, Technicians may also provide additional health services, including immunizations, point-of-care testing, and staffing offsite clinics. In states where permitted, Technician Immunizers may prepare and administer vaccines after meeting additional licensure and training requirements. This is a part-time position with 29 anticipated weekly hours. The typical pay range is $18.00–$28.00 per hour. The position is eligible, depending on hours worked and eligibility, for benefits and programs including dental, vision, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
  • If state pharmacy rules do not set a minimum age, be at least 16 years old.
  • If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training and applicable state registration, licensing, and certification requirements.
  • Be able to concentrate over time, shift quickly between tasks, and verify prescription information and label accuracy.
  • Provide friendly assistance, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
  • Use verbal and written communication with patients and colleagues, including active listening.
  • Use mathematics to solve dispensing-related problems, such as calculating quantities, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Be mobile and remain upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; and extend hands and arms to move or lift items.
  • Control precision when adjusting machines, stoop and bend to move items between low and high positions, and maintain close visual acuity for tasks such as transcription, computer viewing, and inspection of small items.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Communicate and receive detailed information accurately through spoken communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring and personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, and travel voluntarily to other stores in the market for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
  • Where permitted, meet additional licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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