Pharmacy Technician

CVS Health•Mountain Brook, AL

About The Position

CVS Health Pharmacy Technicians support patients by helping fill prescriptions promptly, safely, and accurately while providing caring service to customers. They help ensure medication needs are met and pharmacy operations comply with applicable federal, state, and local laws and regulations. Technicians are expected to maintain ethical conduct and patient confidentiality and may be assigned to manage pharmacy workstations and tasks that support the team. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. A manager may restrict a new technician’s duties until these requirements are met. Afterward, technicians can continue building clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may be subject to collective bargaining agreement rules in select markets.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; satisfy applicable state registration, licensing, and certification requirements.
  • Ability to concentrate on a task over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to meet the listed physical demands, including sustained standing, moving about, fine finger work, reaching, bending, stooping, spoken communication, hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Support the pharmacy team in promptly, safely, and accurately filling patient prescriptions.
  • Help ensure patient medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers and work to exceed customer expectations.
  • Manage assigned pharmacy workstations and tasks.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.
  • Use available tools and training to develop clinical, technical, and insurance knowledge.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other benefit programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.
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