Pharmacy Technician

CVS Health•Framingham, MA

6d•$17 - $27

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing compassionate customer service. They help ensure medication needs are met and that the pharmacy complies with applicable federal, state, and local laws and regulations. Technicians are expected to maintain ethical conduct and patient confidentiality while working in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by a manager until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The role requires compliance with applicable pharmacy practice rules and may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where allowable by law, subject to reasonable accommodations.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Ability to maintain attention and focus on tasks without distraction.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues, including active listening.
Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
Problem-resolution skills, including recognizing actual or potential problems and selecting an appropriate course of action.
Ability to remain upright for sustained periods and move around on foot between work areas.
Ability to perform finger-focused tasks such as picking, pinching, and typing, and to extend the hands and arms in any direction.
Ability to bend at the waist, stoop, and use lower-extremity and back muscles.
Ability to communicate ideas and detailed spoken instructions accurately and perceive sounds and oral information at normal speaking levels, with or without correction.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
Ability to lift up to 30 pounds occasionally, exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently, and/or exert negligible force constantly.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent.

Responsibilities

Manage assigned pharmacy workstations and tasks to support the timely, safe, and accurate filling of patient prescriptions.
Help ensure patients’ medication needs are met and pharmacy regulatory compliance standards are followed.
Provide caring service to patients and customers that meets or exceeds expectations.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.
Follow applicable federal, state, and local laws and regulations governing pharmacy practice.