Pharmacy Technician

CVS Health•Cincinnati, OH

21d

About The Position

CVS Health Pharmacy Technicians support the pharmacy team by helping promptly, safely, and accurately fill patient prescriptions while delivering caring service to patients and customers. The role requires maintaining professional and ethical standards, complying with applicable federal, state, and local laws and regulations, and protecting patient confidentiality. Pharmacy Technicians manage assigned pharmacy workstations and tasks and help ensure medication needs and regulatory compliance standards are met. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are completed. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The position is full-time, with 40 anticipated weekly hours. Some locations may be subject to collective bargaining agreement rules. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation provisions.

Requirements

Must be at least 16 years of age.
Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
Ability to concentrate on a task over time without being distracted.
Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong or may go wrong and choosing an appropriate course of action.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to support the team.
Help promptly, safely, and accurately fill patient prescriptions.
Provide caring service to patients and customers and work to exceed customer expectations.
Help ensure medication needs and regulatory compliance standards are met.
Maintain ethical conduct and patient confidentiality.
Comply with applicable federal, state, and local laws and regulations.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
Build clinical, technical, and insurance knowledge through available tools and training.