Pharmacy Technician

Damar Services•Indianapolis, IN
•Onsite

About The Position

Damar Pharmacy Services, LLC is hiring a Pharmacy Technician to join a multidisciplinary team in an integrated care setting. The position is based in the pharmacy inside Damar’s Health Services clinic at 5715 Decatur Blvd, Indianapolis, Indiana. The technician works with pharmacists and collaborates with psychiatrists, clinicians, physicians, nursing staff, and community health workers to support patient care. The Pharmacy Technician assists the pharmacist with prescription processing, third-party billing, patient payments, and drug inventory. The role also supports pharmacy operations, regulatory and accreditation compliance, patient confidentiality, safety, and quality improvement. The essential functions require regular attendance and the ability to perform the listed physical and communication duties, with or without reasonable accommodation.

Requirements

  • High school diploma or equivalent.
  • Registered as a Pharmacy Technician by the Indiana Board of Pharmacy.
  • Must be at least 18 years old per licensure requirements.
  • Must be able to work flexible hours.
  • Must be clear of felony convictions, substantiated charges of neglect, or other disqualifying criminal convictions.
  • Must successfully complete a pre-employment drug screen and physical and favorably meet and maintain Damar’s background screening.
  • For positions requiring driving, must have a valid Indiana driver’s license and a driving record that meets Damar’s insurance-carrier eligibility requirements.
  • Ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; and lift, carry, push, and/or pull up to 50 pounds.
  • Ability to operate office equipment, including a computer keyboard, and communicate effectively to exchange information.
  • Ability to perform essential functions satisfactorily, with or without reasonable accommodation.
  • Regular and acceptable attendance, excluding approved absences and periods of leave.

Nice To Haves

  • One year of retail experience preferred.
  • Bilingual English/Spanish is helpful.
  • Pharmacy Technician certification from PTCB or NHA preferred.

Responsibilities

  • Treat patients, staff, and visitors with courtesy, sensitivity, and respect; maintain patient confidentiality.
  • Follow Damar’s Quality Policy and participate in quality improvement activities, safety requirements, and OSHA requirements.
  • Participate in cross-training, in-service meetings, continuing education, and site meetings addressing patient care and operational requirements.
  • Enter patient information, insurance coverage, and prescriptions into pharmacy software; submit insurance claims and follow up on rejections.
  • Type prescription labels accurately, count and measure medications, and complete cash and insurance transactions accurately.
  • Clean and maintain pharmacy supplies; receive vendor orders, check incoming drugs and stock for current dating, and document receipt of orders.
  • Complete inventories accurately and on time.
  • Contact third-party insurers about qualifying information, pharmacy setup, drug rejections, reversals, additions, reimbursement inquiries, and related follow-up.
  • Assist with compliance with applicable statutory requirements, including DEA and Board of Pharmacy requirements, and accreditation standards, including AAAHC.
  • Contact providers to obtain prescription corrections or clarification.
  • Maintain accurate accounting for drugs obtained and dispensed through patient assistance or other patient-friendly programs, and submit reversals as appropriate.
  • Route expired drugs to a reverse distributor and follow up on proof of disposition and applicable credits.
  • Maintain accurate records of drugs returned to wholesalers and follow up on proof of credit.
  • Mentor new pharmacy technicians on processes used at Damar.
  • Assist with record-keeping requirements.
  • Travel to other locations as needed using private or commercial transportation.
  • Recognize and respond appropriately to client behaviors, staff instructions, safety concerns, and emergencies.

Benefits

  • Eligible for the Damar Advantage, including discounts at Damar Health Services and Damar Pharmacy.
  • Comprehensive training in verbal intervention and physical management techniques.
  • Medical, dental, and vision insurance options.
  • Up to $3,000 per year in tuition assistance.
  • 401(k) plan participation.
  • Damar-provided life insurance and additional voluntary options.
  • Short-term and long-term disability insurance options.
  • Paid holidays.
  • Paid time off (PTO).
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