Pharmacy Technician

CVS Health • Red Oak, TX

10d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow Standard Operating Procedures and pharmacy workflow practices, communicate effectively, demonstrate empathy, and contribute to a safe and inclusive team environment.

Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until these requirements are satisfied, the Pharmacy Manager may restrict duties. Depending on state law and training or certification, technicians may also support immunizations, point-of-care testing, and offsite clinics. Where permitted, immunization support can include preparing and administering vaccines after obtaining Technician Immunizer status.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training program within the designated timeframe.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, customer service and teamwork, verbal and written communication, active listening, mathematical reasoning, and problem-resolution skills.
• Meet the physical demands of the position, including extended periods upright, lifting and exerting force as described, reaching, repetitive finger work, stooping, and close visual acuity.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized service to patients in person, at drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Perform permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and appropriately trained or certified.
• When permitted and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Focus on tasks, switch between tasks to meet patient and business needs, and confirm prescription information and label accuracy.
• Assist people in a friendly manner, recognize and respond appropriately to patient reactions, and communicate and listen effectively with patients and colleagues.
• Use mathematical reasoning to determine prescription quantities and supplies, and identify and resolve challenging patient or colleague interactions.
• Perform physical tasks including standing and moving for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines, stooping, and visually inspecting small items or information.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED