Pharmacy Technician

CVS Health•Phoenixville, PA

About The Position

CVS Health Pharmacy Technicians support the pharmacy team by helping fill patient prescriptions promptly, safely, and accurately while providing caring service to patients and customers. The role works in a fast-paced retail pharmacy environment and requires compliance with professional and ethical standards, patient confidentiality, and applicable federal, state, and local laws and regulations. New technicians complete the CVS Pharmacy Technician Training Program and meet state-specific registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. Technicians can continue building clinical, technical, and insurance knowledge through available training and tools. In some markets, collective bargaining agreement rules apply. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions. This is a part-time position with 20 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography. Eligible part-time colleagues may have access, depending on hours worked and eligibility, to dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable licensure requirements, which vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including helping people in a friendly manner, noticing customer reactions, and responding appropriately.
  • Verbal and written communication skills to interact with customers and colleagues.
  • Active listening skills, including understanding others, asking appropriate questions, and not interrupting inappropriately.
  • Mathematical reasoning, including using math to calculate a prescription's days' supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action in complex situations.
  • Ability to meet the described physical demands, including prolonged standing, walking between work areas, fine finger use, reaching, bending, stooping, oral communication, hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Help ensure patients' medication needs and regulatory compliance standards are met.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other benefit and well-being programs, subject to eligibility.
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