Pharmacy Technician

CVS Health•Taylors, SC
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team provide safe, accurate prescription fulfillment and compassionate service. They may assist patients at pickup, drive-through, drop-off, and over the phone, follow standard operating procedures, and help ensure the pharmacy operates smoothly. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until these requirements are complete. Depending on state law and qualifications, Technicians may also support immunizations and other services such as point-of-care testing and offsite clinics. This part-time role has anticipated weekly hours of 20 and a typical pay range of $16.00–$24.00 per hour. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, licensure, and certification requirements.
  • If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Demonstrate attention and focus, including the ability to concentrate on tasks, shift between tasks, and verify prescription information and label accuracy.
  • Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
  • Use verbal and written communication effectively, including active listening and accurately conveying and receiving detailed spoken information.
  • Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottles needed for prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; handling objects with precision; and maintaining close visual acuity.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Have regular and predictable attendance, including nights and weekends.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
  • Support pharmacy operations at production, pickup, drive-through, and drop-off workstations.
  • Provide caring, personalized patient service in person and over the phone; offer immunizations and other services where permitted, and solve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing, safe, inclusive, and engaging team; receive feedback and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including traveling to other stores in the market to cover shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Provide additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and properly trained and certified.
  • If qualified and permitted, complete the licensure and training required for Technician Immunizer status; help prepare and administer vaccines, educate patients and refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, perform calculations related to prescription quantities and supply, and resolve patient or colleague issues appropriately.
  • Perform duties assigned by a Supervisor or Manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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