Pharmacy Technician

CVS Health•Hanover, PA

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions and delivering compassionate service. They help ensure medication needs are met, follow regulatory requirements, maintain patient confidentiality, and uphold professional and ethical standards while complying with applicable federal, state, and local laws. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment and providing service that meets or exceeds customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy state-specific registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure, registration, and certification requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Ability to remain upright for sustained periods and move about on foot between work areas.
  • Manual dexterity for picking, pinching, typing, and other tasks primarily involving the fingers; ability to extend hands and arms in any direction.
  • Ability to bend downward and forward at the waist and stoop using the lower extremities and back muscles.
  • Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to occasionally lift or exert up to 30 pounds and frequently exert up to 10 pounds of force.
  • High school diploma or equivalent is preferred but not required.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer-service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs are met and regulatory compliance standards are followed.
  • Provide caring, compassionate service to patients and customers that meets or exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being, based on eligibility
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