Pharmacy Technician

CVS Health•Garden Grove, CA

About The Position

CVS Health Pharmacy Technicians support the pharmacy team by helping promptly, safely, and accurately fill patient prescriptions while providing compassionate service to patients and customers. The role contributes to medication needs and regulatory compliance, follows professional and ethical standards, complies with applicable laws and regulations, and protects patient confidentiality. Technicians may manage assigned pharmacy workstations and tasks, with duties initially restricted for new technicians until they complete required training and state requirements. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable registration, licensing, and certification requirements. Once qualified, technicians can further develop clinical, technical, and insurance knowledge through available tools and training. Some locations may be subject to collective bargaining agreement rules.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements, which vary by state.
  • Concentrate on tasks over time without distraction.
  • Demonstrate a customer service orientation, including responding appropriately to customers.
  • Use verbal and written communication effectively with customers and colleagues, including active listening.
  • Use mathematical reasoning, such as calculating a prescription's days' supply.
  • Recognize problems and choose an appropriate course of action in complex situations.
  • Meet the physical demands of the position, including standing and walking for sustained periods, fine finger use, reaching, bending and stooping, verbal communication and hearing, close visual acuity, and occasional lifting up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Provide caring, customer-focused service to patients and customers.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility.
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